Lincoln Customer Care in Toronto, ON

Lincoln Customer Care at Downtown Lincoln
Owning a Lincoln luxury vehicle is not just about enjoying its sophisticated design, advanced technology, and superior performance; it’s also about experiencing unparalleled customer service. At Downtown Lincoln, we offer a comprehensive customer support system designed to ensure that your ownership experience is as seamless and enjoyable as possible. From 24/7 roadside assistance to personalized vehicle care, our commitment to customer satisfaction goes way beyond the sales process. Continue reading along as our team discusses the many available services offered to our valued Lincoln owners.

Lincoln Pickup & Delivery
At Downtown Lincoln, we understand that our clients lead busy lives. That’s why we offer a convenient Lincoln Pickup & Delivery service. This program allows you to schedule your vehicle's service without interrupting your daily routine. A Lincoln Service Valet will pick up your vehicle at a location of your choice, provide you with a complimentary Lincoln loaner vehicle, and return your car once the service is complete. This seamless service ensures that maintaining your Lincoln is effortless and stress-free.

Lincoln Concierge Service
Our Lincoln Concierge Service is designed to provide you with personalized assistance for any questions or concerns you might have about your vehicle. Whether you need help with setting up your Lincoln’s technology features, scheduling a service appointment, or understanding your vehicle’s warranty, the Lincoln Concierge team is just a phone call away.

24/7 Roadside Assistance
Whether you’re dealing with a flat tire, running out of fuel, or experiencing a mechanical breakdown, we’ve got you covered. Our customer support team offers 24/7 Roadside Assistance for all late model Lincoln drivers. Even when you’re out of the city, Lincoln Canada provides this service all across the country and throughout the United States so that you can enjoy peace of mind wherever your travels take you. With a quick call, you can expect prompt and professional help to get you back on the road as quickly as possible.

Customer Support Center
For any additional support, Lincoln Canada’s Customer Support Center is available to address your needs. Whether you have questions about your vehicle, need assistance with Lincoln Connect, or require help with financial services, the Customer Support Center is equipped to provide comprehensive assistance. Take a look at the chart below to reach your desired support service, or give us a call at Downtown Lincoln and we’d be happy to help.
Service | Phone Number | Hours |
---|---|---|
Lincoln Client Relationship Centre |
1-800-387-9333 | Monday to Friday
8:30 AM – 8:00 PM EST |
Customer Service for Deaf & Hard-of-Hearing Customers |
7-1-1 (where offered by your telephone service provider) |
Deaf and hard-of-hearing customers requiring TTY Message Relay service, please dial 7-1-1 and ask your TTY operator to connect the call to one of the departments from which you require assistance. |
Lincoln Automotive Financial Services |
1-855-768-8909 (toll free) |
Monday to Thursday 8:00 a.m. – 7:00 p.m.(CT) Friday 8:00 a.m. – 6:00 p.m.(CT) Saturday 8:00 a.m. – 2:00 p.m.(CT) Sunday Closed |
Lincoln Roadside Assistance |
1-844-665-2007 lincoln.roadsideaid.com (for Deaf & Hard-of-Hearing Customers) |
24/7, 365 |
Lincoln Access Rewards Centre | 1-833-502-1690 |
Monday to Saturday 9:00 AM – 8:00 PM EST |
Shop New & Used Lincoln Vehicles at Downtown Lincoln
Experience the difference of Lincoln vehicle ownership and find your dream luxury SUV at Downtown Lincoln. Visit our state-of-the-art facility at 77 E Don Roadway and browse through our available inventory of the latest and greatest new and used Lincoln models, today!